SanCCS
Advance Call Center Efficiency and Customer Satisfaction with the Best Call Center Software in Nepal
Understand distinguishing characteristics with the highly developed call center software in Nepal. This Calling Software for Call Center in Nepal enhances the working of your business and makes it look sophisticated.
Get progressive dialing, which is also known as predictive, manual, preview, and more.
Time tracking, results of an agent’s performance, highlighting involving call disposition, features for monitor scheduling, methods of rating agents, and random sampling.
To generate the complete report on the performance, attendance, call details and other activities.
The calls are distributed according to availability of the agents, their skills, category of the numbers and others.
Integrate click-to-call technology into your website as well as into your organism’s CRM.
Features include integration with whatsapp,viber and social networks, e-mail, Facebook, sms and video telephony.
Integrate with 20+ CRMs including Zoho, Leadsquared, Sugar CRM, Zendesk, Freshdesk, MS Dynamics 365 and many more.
Called Our Dialer for Call Centers in Nepal has options for callback on missed calls to increase reach of the customer.
Also enhance the live agent status, as well as get more comprehensive data through the hosted contact center solutions with call monitor along with speech analytics. Enhance your business with our cloud call center services in Nepal.
This telecalling software provides out call center analytics and key performance indicators that can be used to monitor and improve the performance. This cloud call center is a perfect solution for increasing customers’ satisfaction that every business should embrace.
This telecalling software provides out call center analytics and key performance indicators that can be used to monitor and improve the performance. This cloud call center is a perfect solution for increasing customers’ satisfaction that every business should embrace.
Instant telecommunication along with a mobile agent application which enables the agent to log in, set their availability and work in customer call while having complete call center facilities. The following is the best Call Center Software for the Nepalese business-oriented organizations.
SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in Nepal.
SanCCS Cloud Call Center Solutions supports seamless interaction across various channels like Facebook, Viber, WhatsApp, and Twitter. Effortlessly manage chat, email, SMS, web phone, and video calls with this Calling Software for Call Centers in Nepal.
Enhance productivity and insights by integrating SanCCS Contact Center Software in Nepal with CRMs like Zoho, Salesforce, No Paper Forms, Leadsquared, Pipedrive, Kapture, Zendesk, Freshdesk, Hubspot, Microsoft Dynamics 365, SugarCRM, Vtiger, and more.
Admins can monitor agent progress, design questionnaires, add evaluation parameters, conduct quality assessments with call recordings, create quality DQR reports, and set up dashboards. Agents can accept or decline feedback from quality assessments.
Admins can monitor agent progress, design questionnaires, add evaluation parameters, conduct quality assessments with call recordings, create quality DQR reports, and set up dashboards. Agents can accept or decline feedback from quality assessments.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
While offering Call Center Software we intensely care about the people we work with and the products we create.
Trusted by Global Brands
Flexibility & Control
Excellent Integration
Experience of 25 Years
Reliable & Secure
SanCCS is working with Call Center Solution Nepal, which is used to improve call center operations with advanced features and links.
Businesses in Nepal should consider using our Contact Center Software to enhance customer service efficiency, streamline communication, and improve overall operational performance, leading to increased satisfaction and growth.
In SanCCS’s Call Center Software in Nepal, the call routing of the Call center is distributed by agent availability, skills, other criteria necessary for an optimal distribution.
Yes, SanCCS’s Calling Software for Call Centers in Nepal works with more than 20 CRMs third parties increasing efficiency and data analysis.
IVR (Interactive Voice Response) in our Dialer for Call Centers in Nepal helps to automate prejudices which reduce distributor interaction time and enhances its customers’ experience.
Our Dialer for Call Centers in Nepal comes with real time monitoring, performance dashboard, and quality management modules that help in identifying the weak performers in the agents.
Yes, our Call Center Solutions offered in Nepal are solutions that can be fashioned according to the specific needs of the different companies.
The features of our Call Management Software in Nepal include social media integration, emails, SMS and others whereby an organization can engage its audience in a multiparty manner.
Thus, we ensure strict measures to protect sensitive customer information in our Call Center Software operating in Nepal.
Our Call Management Software in Nepal is designed to be highly scalable, adapting to the growth and evolving needs of your business.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.