Unlock enhanced efficiency and accuracy in telecom billing with SanCBS. Seamlessly capture call data, generate detailed reports, and optimize expenses for improved financial management and customer satisfaction.
Enable multi-user access and control permissions for enhanced security and collaboration within your organization.
Seamlessly capture call data from EPBX systems via RS 232/IP port integration, ensuring accurate billing and reporting.
Access detailed reports and graphical representations of call data, including extension-wise, department-wise, and date-wise summaries, empowering informed decision-making.
Identify and address trunk congestion issues with trunk-wise congestion reports, ensuring optimal call routing and network performance.
Easily export call data to Excel format for generating management information system (MIS) reports, facilitating analysis and strategic planning.
Streamline agent management with features like agent tracking, ACD queuing, and call type analysis, improving efficiency and productivity.
Integrate voice logger functionality to securely record and store call conversations for compliance and quality assurance purposes.
Ensure seamless compatibility with popular PBX systems like Coral IRIS, Panasonic, Siemens, and more, enabling easy integration and deployment.
SanCBS ensures accurate and error-free billing processes, minimizing financial discrepancies and enhancing customer satisfaction.
Benefit from advanced call analysis features, including comprehensive reporting and graphing tools, to gain valuable insights and optimize telecom operations.
Benefit from advanced call analysis features, including comprehensive reporting and graphing tools, to gain valuable insights and optimize telecom operations.
Join over 1500 organizations that trust SanCBS for efficient telecom billing solutions, backed by reliable performance and exceptional customer support.
SanCBS prioritizes customer data security, employing cutting-edge technology and encryption protocols to safeguard sensitive information and maintain trust.
SanCBS prioritizes customer data security, employing cutting-edge technology and encryption protocols to safeguard sensitive information and maintain trust.
Max Healthcare has seen substantial improvements thanks to SAN Softwares. Recently, we needed urgent modifications to our TTS process, movement of gateways, database indexing, and new extension mappings for VPN users. SAN Softwares provided exceptional support during this critical period, ensuring all our needs were met swiftly and efficiently.
I would like to express my gratitude to the SAN Softwares team for their exceptional support during the challenging COVID-19 period. The SanCCS app revolutionized our sales process, enabling us to adapt to remote work and allowing our managers to efficiently drive and monitor business operations. Your dedication and innovation have made a significant impact on our success.
Our HDigiCube Mobile App and CRM portal went live today, thanks to the excellent work of the SAN Softwares team. The final product exceeded our expectations and received high praise from our management. This successful collaboration on our first project with SAN Softwares has us excited for future projects together.
We witnessed a new level of confidence and reliability right from the first call centre software demonstration we had from SAN (nearly two years ago) and continuing throughout the solution's deployment. We are grateful for a supportive partner like you. The determination and dedication of Team members like Roushan have contributed significantly to the successful completion of numerous projects.
We planned to scale up our business processes as well as enhance our service delivery standards. However, the cost factor and the rigidity of the solution toward process changes did not favor us. We evaluated SAN on the same platform and found it a perfect fit for our critical processes. The solution was a quality technology product packaged at a reasonable cost.
SanCBS is a comprehensive telecom billing software designed to streamline call analysis, cost allocation, and billing processes for businesses. It works by capturing call data from PBX systems, generating detailed reports, and providing valuable insights to optimize telecom expenses and enhance billing accuracy.
SanCBS prioritizes the security of customer data through advanced encryption technology, access controls, and regular security audits. By implementing robust security measures, including data encryption and secure access protocols, SanCBS safeguards sensitive customer information and maintains compliance with data protection regulations.
Yes, SanCBS is compatible with a wide range of PBX systems, including Coral IRIS, Panasonic, Siemens, and more. Whether your organization uses traditional or IP-based PBX systems, SanCBS offers seamless integration, ensuring smooth data capture and billing processes.
SanCBS enhances billing accuracy and efficiency through automation, error detection, and real-time reporting. By automating billing processes, identifying discrepancies, and providing insights into call activity, SanCBS streamlines billing operations, minimizes errors, and ensures accurate invoicing for improved customer satisfaction.
SanCBS offers dedicated customer support to assist users with setup, configuration, integration, and ongoing maintenance. Our experienced professionals provide training, technical assistance, and responsive support to address any questions or concerns, ensuring a seamless billing experience.
Yes, SanCBS is scalable and adaptable to businesses of all sizes, from small enterprises to large corporations. With flexible deployment options and customizable features, SanCBS can accommodate the needs of organizations with varying telecom operations, ensuring tailored solutions for diverse requirements.
SanCBS provides detailed call analysis and reporting tools to monitor telecom expenses effectively. By analyzing call patterns, identifying cost-saving opportunities, and generating insights into usage trends, SanCBS empowers businesses to optimize telecom expenses and improve financial management.
SanCBS stands out for its comprehensive features, robust security, seamless integration, scalability, and dedicated customer support. Trusted by numerous organizations, SanCBS offers a reliable solution to streamline telecom billing processes, optimize expenses, and enhance overall operational efficiency.
SAN Softwares is a company dedicated to providing complete software solutions to Corporate and end-user customers.